The Stemware Store - Customer Service

The Glencairn Glass is our featured product this month. We have a special price on single stems or sets of 2, 4 and 6 Glencairn Scotch Whiskey Glasses in our retail and online store.

Twitter is the best place to find daily coupons and specials that we offer from time to time.

Our goal as a company is to maintain an organic, honest relationship with our customers. We think the best way to do that is to talk to YOU and find out the kind of products that you want and how you use the products that you already own. Your feedback is not just important to us, it's absolutely critical to our business.

Customer Service

There are a number of ways to contact us. Customer Service is the cornerstone of our business -- nothing is more important to us. We worked hard to simplify the ordering process and to make our website as informative as possible but no one can anticipate every question. Whether you have a few questions about a specific product, our shipping process or some other concern, just scroll to the top of any page and you'll see all of our contact information.

If you would like to send an email, you can always email us at CS@thestemwarestore.com or if twitter is your thing - feel free to DM us or just send a reply to our twitter account.

You can contact us via twitter by clicking on our twitter name: @stemwarestore.